PRIVACY & COOKIE POLICY

Last updated: 21 September 2026

Susanna.Yoga, the online home of Living Wholeness Yoga™, respects your privacy and aims to be clear about how personal information is collected and used when you visit this website, contact us, subscribe to communications or use our services.

This Privacy & Cookie Policy explains what information we may collect, why we use it, how it may be shared and stored, and the choices and rights available to you.

1. Who We Are

Susanna.Yoga is operated by Susanna Syassen and is the online home of Living Wholeness Yoga™.

For the purposes of UK data protection law, Susanna Syassen is the data controller for personal information processed through Susanna.Yoga.

If you have any questions about this policy or the way your personal information is handled, you can contact us using the contact details provided on this website.

2. Information We Collect

The personal information we collect depends on how you use Susanna.Yoga.

It may include:

  • your name;

  • your email address;

  • information you choose to provide when contacting us;

  • information provided when subscribing to emails or other communications;

  • information associated with registering for or purchasing a course, class, digital resource or other service;

  • records of communications between you and Susanna.Yoga;

  • transaction and administrative information where you make a purchase;

  • technical information relating to your visit, such as browser, device and IP information where this is collected by the website or its service providers;

  • information about how the website is used where you have consented to optional analytics technologies; and

  • your cookie and privacy preferences.

We aim to collect only information that is reasonably necessary for the relevant purpose.

3. How We Collect Information

We may collect personal information directly from you when you:

  • contact us;

  • complete a form;

  • subscribe to communications;

  • register for a course or service;

  • make a purchase; or

  • otherwise communicate with Susanna.Yoga.

Certain technical information may also be processed automatically when you use the website.

Where consent is required for optional cookies or similar technologies, those technologies are restricted unless and until you choose to allow them.

4. How We Use Your Information

We may use personal information to:

  • respond to messages and enquiries;

  • provide courses, digital content or other services you request;

  • administer registrations and purchases;

  • provide customer support;

  • send communications you have requested;

  • maintain appropriate business, transaction and financial records;

  • protect and maintain the security and operation of the website;

  • understand how Susanna.Yoga is used where you have consented to relevant analytics technologies; and

  • comply with applicable legal obligations.

We will not use personal information for a new purpose that is incompatible with the purpose for which it was collected unless the law permits or requires us to do so.

5. Our Lawful Bases for Processing

UK data protection law requires a lawful basis for processing personal information. The basis we rely upon depends on what information is being processed and why.

We may rely on:

Consent
Where you have actively agreed to a particular use of your information, such as receiving certain marketing communications or allowing optional cookies.

Contract
Where processing is necessary to provide something you have requested or purchased or to take steps at your request before entering into a contract.

Legitimate interests
Where processing is reasonably necessary for the operation, administration or protection of Susanna.Yoga, provided that those interests are not overridden by your rights and interests.

Legal obligation
Where information must be processed or retained in order to comply with a legal requirement.

Where we rely on consent, you may withdraw that consent at any time.

6. Email Communications

If you choose to subscribe to emails from Susanna.Yoga, we may use your name and email address to send the communications you requested.

Where required, marketing communications will be sent with your consent or another lawful basis permitted by applicable law.

You can unsubscribe from marketing emails at any time using the unsubscribe option provided in the email or by contacting us.

Unsubscribing from marketing does not prevent us from sending necessary administrative messages relating to a course, purchase, enquiry or other service you have requested.

7. Purchases and Payments

If Susanna.Yoga offers paid courses, digital content or other services, payment transactions may be handled by a specialist payment provider.

We do not intend to collect or store complete payment-card details ourselves.

Payment providers process payment information in accordance with their own terms and privacy arrangements.

We may retain information necessary to administer a transaction and comply with accounting, tax, contractual and other legal obligations.

8. Website Platform and Service Providers

Susanna.Yoga is currently hosted and operated using Squarespace.

Squarespace provides website hosting, security, technical functionality, analytics and related services necessary to operate the website.

In providing these services, Squarespace may process certain information relating to website visitors in accordance with its own privacy and data-processing arrangements.

We may also use other carefully selected service providers where necessary to operate Susanna.Yoga, for example providers of email communications, payment processing, course delivery or professional services.

We do not sell your personal information.

9. Sharing Personal Information

We may share personal information with service providers where this is reasonably necessary to operate Susanna.Yoga or provide something you have requested.

Depending on the services used, these may include providers of:

  • website hosting and technical services;

  • website security;

  • email communications;

  • payment processing;

  • course or digital-content delivery;

  • analytics, where the required consent has been provided; and

  • accounting, legal or other professional services.

We may also disclose personal information where required by law.

Service providers may process information only in accordance with applicable data protection requirements and the arrangements governing their services.

10. International Transfers

Some technology and service providers may process or store personal information outside the United Kingdom.

Where personal information is transferred internationally and UK data protection law requires safeguards for that transfer, we rely on appropriate mechanisms recognised under UK law.

11. How Long We Keep Personal Information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including where information must be retained to meet legal, accounting, tax or reporting requirements.

Different categories of information may therefore be retained for different periods.

For example, information associated with an enquiry may no longer be required once the enquiry has been resolved, whereas records relating to transactions may need to be retained for longer to satisfy financial or legal obligations.

When personal information is no longer required, it will be deleted or otherwise disposed of appropriately.

12. Your Data Protection Rights

Depending on the circumstances, UK data protection law may give you rights including the right to:

  • request access to personal information held about you;

  • request correction of inaccurate or incomplete information;

  • request deletion of personal information in certain circumstances;

  • request restriction of processing in certain circumstances;

  • object to certain types of processing;

  • request portability of certain personal information;

  • withdraw consent where processing is based on consent; and

  • raise a concern about the way your personal information has been handled.

Not every right applies in every circumstance.

If you wish to exercise a data protection right, please contact us using the contact details provided on Susanna.Yoga.

You also have the right to raise a concern with the UK Information Commissioner's Office (ICO).

Information Commissioner's Office

13. Security

We take reasonable steps to protect personal information from unauthorised access, alteration, disclosure, loss or misuse.

We also use established service providers to operate and secure the website.

No method of transmitting or storing information online can provide an absolute guarantee of security, but we aim to use measures appropriate to the nature of the information being processed.

COOKIE POLICY

14. What Are Cookies?

Cookies are small pieces of information stored on your computer, phone or other device when you visit a website.

Cookies and similar technologies can enable a website to function, remember choices and, where permitted, provide information about how the website is used.

References to "cookies" in this policy also include similar storage or access technologies where appropriate.

15. How Susanna.Yoga Uses Cookies

Susanna.Yoga is built using Squarespace and uses cookies and related technologies necessary for the operation and security of the website.

The website may also use optional technologies for purposes such as analytics and measurement.

We have configured Susanna.Yoga to restrict non-essential cookies unless you choose to allow them.

When you visit the website, you are provided with controls allowing you to:

Accept All
Decline All
Manage Cookies

Declining optional cookies does not prevent cookies that are strictly necessary for the website or your privacy choices from operating.

16. Essential Cookies

Essential cookies are used where necessary for the website to operate or to provide functionality that you request.

These may include technologies used for:

  • website security;

  • maintaining website functionality;

  • managing sessions;

  • preventing abuse or fraud; and

  • recording and respecting your cookie preferences.

These technologies do not require consent where they are strictly necessary for the service requested or operation permitted under applicable law.

17. Analytics and Measurement

Susanna.Yoga and services used by the website may offer analytics or measurement technologies that help us understand matters such as how visitors use the website and which pages are viewed.

Our testing of the website has identified that optional technologies can include Google Analytics-related cookies when optional cookies are permitted.

These non-essential technologies are restricted unless you choose to allow them through the website's cookie controls.

If you decline non-essential cookies, the optional analytics cookies we tested were not placed on your device.

Analytics information is used to help understand and improve the website rather than to identify you personally wherever reasonably possible.

18. Other Optional Technologies

Some website services or integrations may use technologies provided by third parties.

During testing, we identified cookies associated with Google measurement technologies and Meta-related technology when non-essential cookies were permitted. We have not identified a Meta or social-media account connected through Squarespace's Connected Accounts feature.

Because third-party technologies and Squarespace integrations can change over time, the presence of a particular optional cookie does not necessarily mean that Susanna.Yoga is actively conducting advertising or creating an individual advertising profile.

Where such technologies are non-essential and subject to consent, they are restricted unless you choose to allow them.

We periodically review the technologies used on the website and will update this policy where appropriate.

19. Your Cookie Choices

When you first visit Susanna.Yoga, the cookie banner gives you the choice to:

  • Accept All optional cookies;

  • Decline All optional cookies; or

  • Manage Cookies and make more detailed choices.

You do not need to accept non-essential cookies in order to access the general content of Susanna.Yoga.

Your choice is stored so that the website can remember your preference.

20. Changing Your Mind

You can review or change your cookie choices at any time using the Cookie Preferences control provided on Susanna.Yoga.

If you previously consented to optional cookies, you can use this control to withdraw that consent.

You may also remove cookies through your browser settings. Browser controls vary depending on the browser and device you use.

21. Squarespace Cookies

Because Susanna.Yoga is built and hosted using Squarespace, Squarespace may use cookies and similar technologies in providing its website, security and analytics services.

Squarespace maintains information about the cookies used by its platform and their purposes.

Squarespace information about the cookies it uses

The exact cookies present can vary depending on the website features being used and the choices you make through the cookie banner.

22. External Websites

Susanna.Yoga may contain links to websites operated by other organisations.

This Privacy & Cookie Policy applies to Susanna.Yoga. When you follow a link to another website, that organisation's privacy and cookie policies will apply to your use of its website.

23. Changes to This Policy

We may update this Privacy & Cookie Policy when Susanna.Yoga changes, when new services or technologies are introduced, or when applicable legal requirements change.

The current version will be published on this page together with the date on which it was last updated.

24. Contact

If you have a question about this Privacy & Cookie Policy, wish to exercise a data protection right or have a concern about how your personal information has been handled, please contact:

Susanna Syassen
Living Wholeness Yoga™
Susanna.Yoga

using the contact details provided on this website.